• ‘‘Emergency Keyholders’’ and www.emkey.co.uk is an independent company with no formal connections with any of the emergency services, however the concept for the website and database has been fully supported by the Derbyshire Fire and Rescue Service and Derbyshire Constabulary and will be made available and used accordingly by them. Emergency services will not be charged to access the database.
• The site and database are available exclusively to Derbyshire emergency services, at present. The next stage will be to involve the East Midlands region and then bring other regions online.
• The emergency services online database has been professionally designed to fulfil a need and to assist the emergency services in carrying out their roles and responsibilities.
• It will be solely used, via a secure login and password for the purposes of requesting the attendance of a key holder and to obtain information that may assist attending crews eg the presence of acetylene cylinders, guard dogs etc
• Information gathered and used in the database will only be used for the purpose as stated and will not be given to any third party.
• The registration fee is for a twelve months period, which starts from the time the account is fully active and information made available. Registration fee is as stated on the website at the time of registration. There are no further charges for accessing or amending members’ information.
• A vinyl sticker will be supplied, following registration. These should be displayed in a prominent place that can be easily seen with roller shutters etc closed.
• You will be invited to renew the registration following the twelve months period for a further twelve months.
• ‘‘Emergency Keyholders’’ reserve the right to refuse a registration on application or to remove information during the registration period if there is improper use of the website and/or database. Any fees paid in advance will be returned on a pro rota basis.
• Information provided on registration or by updating should be current and correct, to prevent key holders being called in error. Persons providing the information are responsible for its content.
• Attending crews will be required to make dynamic risk assessments for their own safety and the possible emergency situation facing them at any time so may need to enter premises before the arrival of any key holders.
• There could be a situation where the database server is briefly being updated and unavailable or the internet links are down. Whilst any disruptions will be kept to a minimum, there could be a period of time that our service is not available. If this is for more than a brief period, a contingency plan will be put into operation with the information provided via a secondary source.
Key Holders Role & Responsibilities
• Nominated key holders agree that their telephone numbers will be held on the database and that they could be called out by Police or Fire control centres at any time of the day or night.
• Key holders requested to attend should have a good knowledge and access to all areas of the building
• They should know how to silence and reset fire/burglar alarm systems
• Preferably they can supply a basic plan of the premises showing walls and doors, main gas and electric supplies and any useful information for the emergency services
If attending and the emergency services have left, or are not yet in attendance care must be take as intruders could still be on the premises or opening doors to smoldering fires could easily worsen the situation. If in doubt wait and call back the appropriate Service.
Disclaimer
Our liability is limited to a full refund of any registration fees paid in advance.
Links to external websites
We are not responsible for the content of any linked websites, which are not under our control. We are not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages. Visitors who rely on this information do so at their own risk.
Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the internet.
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.
Any personal information entered by you is used exclusively by Emkey for the sole purpose of providing the emergency services with requested information or services described on this site. We do not pass on personal information to any third parties, outside organisations or individuals except with your express consent.
You have a right to know about the personal information Emkey holds about you in connection with this site. You also have the right to have your data corrected or deleted.
Site usage information
Cookies
Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer. The cookies do not contain any personal information about you, and they cannot be used to identify an individual user. You can set your browser not to accept cookies . Emkey does not send or store cookies from this website.
What happens when I link to another site?
This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us to any other site.
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
